Landscape Terms & Conditions

  1. Orders can be placed through the website (using pay pal cart), by email or phone. Prices are based on product line and size. Orders made from outside of Arizona will not be charged sales tax. Sales made in Arizona will be taxed at 8.6%.
  2. Shipping
    From      To        Rate
    0.01      50.00     2.50
    50.01   100.00    5.00
    100.01  and up   10.00

    1. Most orders will be insured and shipped using US Priority mail.
    2. Customer will be emailed with the shipping date and tracking number.
    3. If the piece is damaged during shipping customer has 15 days to contact J Volden Photography and return for an exchange or credit. There is no refund on art damaged in shipping.
    4. International shipping is currently unavailable.
  3. 30-day money back guarantee – If you are not satisfied with your order you can return the artwork for a credit, exchange or refund for up to 30 days. Some limitations may apply.
    1. Returns are accepted on fine art prints, in their original format only. Prints must be in like new condition and resalable.
    2. Customers must email or call to make J Volden Photography aware of the return.
    3. Without notification of return, items will not be accepted.
    4. Return shipping costs will be borne by the customer and must be trackable and insured for the price of the print.
    5. Luxe products are non-refundable and non-returnable (books, portfolio boxes, and other items marked Luxe)
  4. Artwork will be printed on fade free fine art archival papers with archival inks unless otherwise noted. Each print comes with a 100-year fade free warranty with replacement at no cost to the customer.
  5. Each limited edition piece will come with a certificate of authenticity, placed on the back of the artwork. Limited editions will be noted on the website and each print will be numbered.
  6. Limited edition prints will be hand signed on the print with an archival pen.
  7. J Volden Photography reserves the right to change prices and policies at any time without notice.
  8. Orders will be processed as they come in. Most pieces are produced after an order is placed.
    1. Orders placed Sunday through Thursday will begin production the next day. Orders placed Friday or Saturday will begin production on Monday.
    2. All pieces will be checked for quality before being shipped to the customer.
    3. Prints will take approximately 3-4 days to produce. All other products can take up to 4-5 days to produce unless otherwise noted.
    4. All pieces will be shipped on the Saturday after production and quality control is completed.
  9. Prints will be either an open or limited edition.
    1. Open editions will not include a certificate of authenticity but will have an artist signature on the mat. 
    2. Each open edition will be limited to a total run of 250, which includes all sizes and print surfaces.
    3. Limited editions will be clearly marked as limited editions.
      1. Limited editions will have a total run number and a subset of limited prints in each size.
        1. Example: a limited edition of 200 prints with 100 prints of 8×10, 60 prints of 16×20 and 40 prints of 24×30
      2. Limited editions will be signed and numbered on the mat.
      3. Limited editions will have a certificate of authenticity on the back.
      4. Artist’s proofs may be made available after the limited editions are sold.
      5. J Volden Photography will keep a spreadsheet of each print sold. Once all limited editions are sold the original file will be clearly marked and archived. This file will not be used again but preserved for posterity only.
  10. Limited edition specialty products will be available from time to time. Limited edition specialty products are unable to be returned. No exceptions.
  11. Wholesale prices are available for museums and galleries. Please contact Jenna Volden for details.

 

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